Case studies

Proof of delivery, grounded in real work.

Real engagements that shaped risk, governance, cyber, resilience, and AI governance outcomes for enterprise clients across Australia, New Zealand, Hong Kong, South-East Asia, the GCC, and the United Kingdom.

20+ engagements across 10 sectors and 6 countries

Selected case studies.

HealthcareGRCAU · NZ · HK

Cross-regional GRC transformation across four countries

Led the GRC transformation program for an APRA-regulated health insurer across Australia, New Zealand and Hong Kong. Included SAI360 implementation and re-engineering of the non-financial risk framework. Co-designed the Coupa third-party risk module applied across 7,000+ vendors.

Outcome

Unified GRC platform across four jurisdictions with regulatory alignment per market.

ASX-listedCyberAU

Stood up the cyber risk function end-to-end

For a $10B+ ASX-listed enterprise, designed and delivered the entire cyber risk function - operating model, risk register, control library, and process - now owned and operated by the internal team. Designed the supplier security framework and assessed 115+ suppliers.

Outcome

Cyber risk function operational and self-sustaining within 12 months.

LogisticsERMAU

Risk appetite reshaped for daily decision-making

For Australia's largest container terminal operator, uplifted the enterprise risk and controls framework - taxonomy, register hygiene, ownership, and decision-ready leadership reporting. Re-shaped risk appetite to be usable in day-to-day decisions.

Outcome

Risk appetite embedded in operational decisions across all committees.

TelcoERMAU

Group-wide risk appetite framework recognised by Gartner

Designed a group-wide risk appetite framework covering 30+ principal risks for a major Australian telco - recognised by Gartner and the Risk Leadership Network as one of the most innovative in the region.

Outcome

Industry recognition and adoption across multiple business units.

TelcoResilienceAU

Resilience maturity Developing to Advanced in 18 months

Uplifted organisational resilience maturity from Developing to Advanced within 18 months. Cut Recovery Time Objectives for 25 tier-1 processes by 20%. Aligned to ISO 22301 and emerging CPS 230 expectations.

Outcome

Two-step maturity uplift and 20% RTO reduction across critical processes.

TelcoGRCAU

Archer GRC platform design and migration of 2,000+ risks

Led the design and delivery of the Archer GRC platform for a major Australian telco - migrating 2,000+ risks and enabling scalable enterprise-wide reporting across business units.

Outcome

Single source of truth for 2,000+ risks, scalable reporting model.

TelcoAI GovernanceAU

Second-line AI assurance across 20+ AI use cases

Acted as second-line owner for Data and AI risk - led ISO 42001-aligned assurance reviews across 20+ AI use cases. Designed the assurance methodology now used by the internal team.

Outcome

Repeatable AI assurance methodology covering 20+ use cases.

TelcoCyberAU

Second-line cyber maturity model recognised by Gartner

Designed a second-line cyber maturity model aligned to NIST CSF - also recognised by Gartner for its innovative approach to integrating cyber maturity with enterprise risk reporting.

Outcome

Industry recognition; methodology adopted across the organisation.

Multi-sectorAuditAU · APAC

Internal and external audit across 7 sectors

Led internal audit, external audit, and risk consulting engagements across Government, Financial Services, Education, Technology, Not-for-Profit, Telecommunications, and FMCG sectors.

Outcome

Hundreds of audits delivered across 7 industry verticals.

ASX-listedAI GovernanceAU

AI Governance program partnership for $10B+ enterprise

Partnered on the AI Governance program for a $10B+ ASX-listed enterprise - strategy, policy, committee charter, and enterprise-wide awareness uplift. Established the foundation for ongoing AI risk management.

Outcome

AI governance operating model approved at board level.

HealthcareERMAU

GRC system implementation for large health and care company

Helped implement a comprehensive GRC system for a large Australian health and care company - covering enterprise risk, compliance, audit, and incident management modules in one connected platform.

Outcome

Integrated GRC platform replacing fragmented spreadsheet processes.

TelcoRisk CultureAU

Cross-company risk culture program

Led the cross-company risk culture program for a major Australian telco - helped improve risk culture metrics measured through annual survey, behavioural observation, and leadership interviews.

Outcome

Measurable improvement in risk culture index across 12 months.

TelcoERMAU · APAC

Future of Risk Management training program

Designed and conducted Future of Risk Management training at a global telecommunications firm - covering emerging risk practices, AI integration into risk, and the evolving role of the second line of defence.

Outcome

200+ risk practitioners trained across multiple regions.

TelcoERMAU

2LOD agile restructure for risk function

Led the second line of defence agile restructure for a major Australian telco - operating model redesign, role mapping, and team transition to a more responsive risk function aligned to business agility.

Outcome

Risk function restructured to support agile delivery cycles.

TelcoEmerging RiskAU

Emerging and escalating risk program implementation

Implemented the emerging and escalating risk program - horizon scanning processes, trigger events, escalation pathways, and board-level reporting integration.

Outcome

Structured emerging risk pipeline integrated into quarterly board reporting.

Multi-sectorStrategyAU · APAC

Risk and organisation strategy alignment for improved decisions

Aligned risk and organisation strategy across multiple clients to improve decision-making - mapped risk appetite to strategic objectives, designed escalation triggers, and embedded risk into planning cycles.

Outcome

Risk integrated into strategy planning rather than reviewed afterwards.

Multi-sectorMaturityAU · APAC · UK

Risk framework maturity assessments against international standards

Conducted multiple risk framework maturity assessments against ISO 31000, COSO ERM, and international best practices - including assessment, gap analysis, and prioritised uplift roadmap.

Outcome

Defensible maturity baselines and uplift roadmaps for executive approval.

Top-tierResilience · AuditAU · APAC

Audit and Business Resilience engagements at top-tier companies

Multiple audit and business resilience engagements at top-tier companies across financial services, telecommunications, and government - covering operational resilience and BCP testing.

Outcome

Resilience capability uplift and BCP plans tested and validated.

Multi-sectorCyber OversightAU

2LOD cyber and data oversight model

Developed, implemented and reported a 2LOD oversight model on data and cybersecurity - including KPI design, board reporting templates, and integration with enterprise risk reporting.

Outcome

Single-page board view of cyber and data risk position, refreshed quarterly.

Multi-sectorTrainingGlobal

Risk and resilience training program - global delivery

Developed and delivered risk, audit, and business resilience training programs across multiple jurisdictions - tailored to local regulatory context, with practitioner certification.

Outcome

500+ practitioners trained across Australia, APAC, and the GCC.

HealthcareThird Party RiskAU · NZ · HK

Coupa third-party risk module designed from the ground up

Co-designed the Coupa third-party risk module from the ground up - including risk scoring algorithm and due-diligence workflow. Now applied across 7,000+ vendors in the client's ecosystem.

Outcome

Coupa TPRM module operational across 7,000+ vendors.

Multi-sectorPrincipal RisksAU · APAC

Principal risk profile design across multiple clients

Helped multiple organisations set up their risk profiles, especially their principal risks - risk taxonomy, identification workshops, calibration, and integration with strategy and disclosure.

Outcome

Defensible principal risk disclosure aligned to ASX and APRA expectations.

02 - Common patterns we see

Failure patterns we see repeatedly.

The GRC platform with 12% adoption after 18 months

Selected on vendor demos, implemented without adoption planning, and never embedded into workflows. The platform cost more to maintain than the spreadsheets it replaced.

The board receiving ten disconnected maturity reports

Each domain assessed with different scales, methodologies, and vendors. The board could not prioritise because the reports could not be compared.

The program that passed every gate but failed at go-live

Stage-gate reports showed green across the board. No independent assurance. Go-live revealed data migration gaps, untested integrations, and training that never happened.

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